Crisis Management

Next Crisis Management open course : 21st February, 21st June 2012

All open courses held at the Mosaic Media Training Suite, Colchester, CO1.

Click here to book

DURATION 1 day
DELEGATES 4 people
OVERVIEW Can you handle yourself in a crisis ?

The principal aims of the course are to introduce you to the media and equip you with the skills and confidence to develop a proactive and positive relationship with journalists even when handling a crisis.  You will gain insights from media professionals into what journalists are looking for and why, and learn about what procedures should be considered in a crisis management plan.  The main element of the day, however, is the practical experience of preparing for and undertaking challenging media interviews.  You will undertake four interviews and receive immediates constructive feedback on content and presentation.

AIMS A workshop with plenty of hands-on experience and exercises covering:• Crisis planning and the media
• Understanding the opportunity
• Conveying key messages
• Interview preparation – radio and TV
PROGRAMME
9.30am Welcome, introductions and outline of the day
9.45am Introduction to crisis communications
• Why plan for the media in a crisis?
• The media procedures you need to include in your emergency plan
• The ‘lifespan’ of a crisis – plus examples
9.45am Interview preparation workshop -
• Understanding the opportunity
• Key messages
• Soundbites
• Difference between print and broadcast
10.15am Radio interviews – One-to-one
11.00am Refreshments
11.15am Playback and feedback
11.45am Radio Interview 2 – Phone-in-style or down-the-line
12.30pm Playback and feedback
1.00pm Lunch
1.30pm Preparing for a TV interview
• The TV soundbite
• Presentation
• Body language
2.00pm One-to-one TV interview – outside
2.45pm Playback and feedback
3.00pm Refreshments
3.15pm One-to-one TV interview – inside
4.00pm Playback and feedback
4.30pm Questions and close
Sample course programme. Timings are approximate.  £295 + VAT per person.  Please note all open courses are subject to a minimum number of delegates.
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